Visit Nepal Tour organizes Nepal tour, trekking, holiday, adventure climbing & other travel related services.

Facts for the services users

Highly Recommended prices

Visit Nepal Tour promises best reasonable quoted prices fulfilling the customers wants and desires.
Visit Nepal Tour is proud to be an independent agent and does not sell package holidays with any other third parties. Each booking is a separate transaction, available separately at the with highly recommended price according to the customer preferences.

Trip Booking Details

First, Please check that all names, dates and timings are correct on receipt of all documents and advise us of any errors immediately. Any changes to these details will incur amendment fees and these will be confirmed at that time in addition to any charges applied by the trekking agencies. Please ensure that the names for the confirmation of trek & tour are the same as in the relevant passport.

The booking information that you provide to us will be passed on only to the relevant trekking agencies of your travel arrangements or other persons necessary for the provision of your travel arrangements. The information may therefore be provided to public authorities such as customs or immigration if required by them, or as required by law. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary and religious requirements. Certain information may also be passed on to security or credit checking companies.
When traveling outside the European Economic Area ("EEA"), controls on data protection may not be as strong as the legal requirements in the Nepal Government.
In making this booking, you consent to this information being passed on to the relevant parties.

Modes of Payment

You will be required to pay a deposit or in some cases make full payment for your booking at the time of booking. Where you only pay a deposit you must pay the full balance by the balance due date notified to you if applicable. If full payment is not received by the balance due date, we will notify the Travel Provider who may cancel your booking and charge the cancellation fees set out in their Terms and Conditions.
It is important that you understand that payment at the time you are making your booking does not in itself mean that your booking is confirmed. Your booking is only confirmed when we send you our email confirmation of booking. Because we are making live reservations with travel providers we have to have the security that we have appropriate payment from you and hence your initial payment to us is your authority to us to confirm your booking with the travel provider. If unexpectedly in the short time between your payment and us seeking to confirm your booking with the travel provider the travel product has become unavailable and we cannot obtain an alternative acceptable to you, you will of course receive a complete refund of the money you have paid for that product. You must also understand that this refund will only apply to the product which is unavailable and any other bookings will not be affected, that is, you will be committed to any other products which were booked for travel at the same time.

Cancellation and Amendment

If you cancel or amend your booking the Travel Provider may charge the cancellation or amendment charge shown in their Booking Conditions (which may be 100% of the cost of the travel arrangements) and you must in addition pay us the cancellation or amendment charge stated below.

Insurance

Many Travel Providers require you to take out travel insurance as a condition of booking with them as detailed in their Booking Conditions. In any event, we strongly advise that you take out a policy of insurance in order to cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses.
It’s highly recommended travelers/trekkers be protected by insurance that covers accidents, health and emergency evacuation.
In some countries costs for emergency evacuation must be paid in cash unless an insurance company has agreed to pay the costs on your behalf. It is important that any insurance policy issued to cover emergency evacuation for trek/tour does not exclude alpinism or mountaineering.
It’s your responsibility to arrange adequate personal travel insurance cover.

Delivery of documents

Typically all documents (including invoices / tickets) will be e-mailed to you. On occasion we may send documentation by first class post. Once documents leave our premises we are not responsible for their loss unless such loss is due to our negligence. If tickets or other documents need to be reissued all related costs must be paid by you. You can elect for delivery by other means subject to payment of an additional charge.

Passports, Visas and Health

We can provide general information about the passport and visa requirements for your trip. Your specific passport and visa requirements, and other immigration requirements, are your responsibility and you should confirm these with the relevant embassies and / or consulates. Neither we, nor the Travel Provider, accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. Most countries now require passports to be valid for at least 6 months after your return date.

We can provide general information about any health formalities required for your trip but you should check with your own doctor for your specific circumstances.

Recommended inoculations for travel may change at any time and you should consult your doctor on current recommendations before you depart. It is your responsibility to ensure that you obtain the recommended inoculations, take all recommended medication and follow all medical advice in relation to your trip.

All our tours and treks require a level of fitness, therefore you should always check with your local GP regarding your health and fitness before you travel. It’s the client’s responsibility to notify Skyline Treks & Expedition P. (Ltd) of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of your required medical attention that may affect your ability to travel.

Special requests and medical problems

If you have any special requests, please advise us at time of booking. Although we will Endeavour to pass any such requests on to the crew trekking teams, we regret we cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract on our part. If you have any medical problem or disability which may affect your arrangements, you must advise us in writing before booking giving full details. Regrettably, many overseas destinations do not have even basic facilities required by disabled travelers. If we feel unable to properly accommodate your particular needs, we must reserve the right to decline/cancel your booking.

Final travel arrangements

Please ensure that all your travel, passport, visa and insurance documents are in order and that you arrive in plenty of time for checking in at the airport.

Alterations by your Travel Provider

Flights

Occasionally flight operators change the flight times and for that reason it is important that you confirm your flight times before 72 hours prior to departure.
It may be necessary to reconfirm your flight with the airline on returning home. Please check this in the correspondence received from your Travel Provider, including the Travel Provider’s Booking Conditions. You should take a note of any reference number or contact name when reconfirming. If you fail to reconfirm you may be refused permission to board the aircraft and you are unlikely to receive any refund.
We can not accept responsibility in the event that you miss your flight if you do not confirm your flight times as described above.

Accommodation

Sometimes your accommodation provider may need to make a change. If you have already booked we will let you know as soon as we can, if there is time before your departure.
In the unlikely event that your accommodation provider has to make a major change or amendment to your trip booking, they will offer alternative accommodation.

General

We do not accept responsibility for any expenses or costs incurred by you as a result of the change and we do not accept responsibility for changes or cancellations that are due to unusual or unforeseeable circumstances beyond our control. These can include war or threat of war, riot, civil strife, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, governmental action or accommodation ceasing to be available.
All bookings made, even if arranged at the same time, are separate and independent bookings. Where your Travel Provider initiates a change or cancellation to a booking, your ability to cancel or change any other bookings is not affected. For example, if your accommodation booking is changed or cancelled by your Travel Provider, the Booking Conditions of your flight booking (including cancellation charges) will still apply, and vice versa.

Website accuracy

We Endeavour to ensure that the details of all products, including prices, displayed on our website are accurate.
Not with standing the above, in cases where details other than price are materially incorrect we will aim to resolve quickly and look to continue with your booking.

Complaints

We pride ourselves on delivering the deluxe standard of customer service but if you have any dissatisfaction regarding your travel arrangements they should be reported to the relevant Travel Provider or their travel teams or agent immediately.
If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. If you wish to also make a formal complaint upon your return home then these should addressed in writing to Skyline Treks & Expedition P.(Ltd)

Limitation of liability

For the avoidance of doubt, your booking is directly with the Trekking agency Skyline Treks & Expedition P.(Ltd) accepts no liability or responsibility for any aspect of your bookings or travel arrangements.

Moreover, we cannot be held responsible for any loss, damage or expense caused by strike, civil commotion, fire, war, threat of war, terrorist activity, National or nuclear disaster, late delivery, adverse weather conditions or other force major or relevant factor which may impact on the services or products of the Skyline Treks & Expedition P.(Ltd) for any reason whatsoever.

Cancellation, amendment and other service charges

Please note these are our costs and do not include any charges applied by the Travel Provider as detailed in their Booking Conditions which will be payable in addition.

Regret

Amendments

Costs associated with any changes in response to a customer request will be determined at the point of request.
Due to the type of holiday you are booking, modes of transport, accommodation and itineraries may change, even after the tour has commenced, without prior notice. This may be due to local circumstances out with our control such as flight delays, cancellation or postponement due to at times unpredictable weather conditions in the Himalayan regions or other circumstances such as land-slides, road blockage, flood, snow, political unrest or delay arrival etc. Skyline Treks & Expedition P.(Ltd) is unable to refund any monies under the above circumstances due to prior supplier arrangements. If possible we will always endeavor to provide you an alternative or substitute trip of same category.

 

Payment on booking

When you make your booking a deposit is required. This is generally only 50% of the total booking cost.This charge is done for the ahead booking as per your best required services before your arrival to the destinated place.

Booking confirmation
we will send a booking confirmation either immediately by automated email. Please check it carefully and contact us immediately if it is incorrect, as it may not be possible to make changes later.

Travel Vouchers
Travel vouchers may be sent by automated email. No refunds for unused elements of your booking can be made, as they will be treated as cancellations.